RETURN POLICY

      Once we receive your order we get to work on it right away, therefore it may not be possible to cancel an order that is in process. To request a cancellation please contact Customer Service at email within hours and we will attempt to stop or modify the order. Once an item has produced or shipped, cancellation is not possible. In most cases custom, special order and non-returnable items cannot be cancelled. Cancellation requests may take several days to process and you will be sent an email upon confirmation.

      Items returned to us that meet the following guidelines will be fully refunded for the cost of the merchandise. Original shipping charges cannot be refunded.

      • Returned within a few days of receipt

      • Sale items must be returned within a few days of receipt

      • Must be in resalable condition

      • Must be free from scratches and/or defects

      • Must not have been installed

      • Must be in the original manufacturer’s box and packaging

      • Must not have any writing on the original packaging

      • Must not be missing pieces

      • Must not be clearance/liquidations/closeout

      Any items that do not meet the above criteria will be subject to a restocking fee. Original shipping charges cannot be refunded.